Carpio Group Ltd. D.B.A Carpio 24/7 reserves the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will be effective immediately upon posting to our website or notification through other communication channels. It is the member's responsibility to review the Terms & Conditions periodically for any updates. Continued use of Carpio 24/7 facilities or services after changes have been made constitutes acceptance of the updated Terms & Conditions.
You accept full responsibility for your use of any and all apparatus, appliances, facility privilege, or service whatsoever, owned and operated by Carpio Group Ltd. D.B.A Carpio 24/7 at your own risk and shall NOT hold Carpio Group Ltd. D.B.A Carpio 24/7, its shareholders, officers, employees, representatives, and agents liable for any and all loss, claim, injury, or liability sustained or incurred by resulting therefrom.
You agree that you are at least 16 years old of age prior to registering for a membership.
Each membership is valid only for the person who purchased it. You are not permitted to allow other individuals to use your membership or access Carpio 24/7 facilities under your membership. Each person must have their own membership to use the facilities. Violation of this rule may result in immediate termination of your membership without refund.
Members are required to use the Kisi app to access the gym. Any attempt to circumvent this requirement is strictly prohibited and will result in penalties, including potential termination of membership without refund.
Prohibited actions include, but are not limited to:
If a member is caught using the gym without properly checking in via the Kisi app, they will be charged a 1-day pass fee for each instance of unauthorized usage. Repeated violations may result in the termination of membership without refund.
If you experience any issues accessing the gym through the Kisi app, please contact tom@carpio247.com for assistance. We are here to help ensure a seamless experience.
You agree to provide at minimum 7 days notice of your cancellation prior to the upcoming membership subscription renewal.
For our Refund Policy, click here.
Carpio 24/7 may ask you for contact information such as your telephone number or e-mail address, and keep and use this information to contact you directly through these channels for the purpose of marketing goods, services, and special offers that may be of interest to you. Your consent to this is not a condition of your membership with Carpio 24/7, and you may withdraw it at any time.
Your knowledge and consent are required for the collection, use, or disclosure of your personal information. When you become a member of Carpio 24/7, you consent to the use of your personal information for the purposes listed above. You may refuse or withdraw your consent at any time; however, we may not then be able to provide you with our full range of services. We will advise you when you refuse or withdraw your consent of the impact that will have on what we are able to provide. For information on withdrawing your consent, please contact tom@carpio247.com.
Carpio 24/7 reserves the right to terminate a membership and ban individuals from using the gym and its facilities if they engage in behavior that includes, but is not limited to, harassing other members or staff, or behaving in a manner that violates the safety, comfort, or well-being of others. Such termination will not be eligible for any refund, and the decision to terminate or ban is at the sole discretion of Carpio 24/7 management.