All subscription payments are final and non-refundable. We do not issue refunds for unused time on your membership term. You may cancel automatic payments on your renewal. Please see "Cancellations" below.
You agree to provide at minimum 7 days notice of your cancellation prior to the upcoming membership subscription renewal. This will cancel your renewal and you will not be charged for the upcoming term. Please email tom@carpio247.com to cancel your membership renewal.
We understand that certain situations may require special consideration. In such cases, refund requests will be evaluated on a case-by-case basis. If the Carpio 24/7 team determines that a refund is warranted, a 25% fee will be deducted from the payment already made. This fee covers administrative costs, service charges, and payment processing fees.
For any inquiries or to discuss your specific circumstances, please contact tom@carpio247.com.